Blain’s Farm & Fleet Named to Newsweek’s America’s Best Online Shops and USA TODAY’s Best Customer Service List for 2026

March 5, 2026
Blain's Farm & Fleet

Blain’s Farm & Fleet has been recognized by two national publications for the shopping experience it provides both online and in stores.

For 2026, Blain’s earned a spot on Newsweek’s America’s Best Online Shops list and USA TODAY’s America’s Best Customer Service rankings. The recognitions reflect ongoing efforts to improve both the digital and in-store experience for customers.

Named One of America’s Best Online Shops

Farmandfleet.com was included on Newsweek’s America’s Best Online Shops 2026 list, marking the fifth consecutive year Blain’s has received the recognition.

The rankings are based on surveys of more than 24,000 U.S. consumers and an evaluation of thousands of online retailers across dozens of criteria, including website usability, trust, delivery experience, and technical performance. Only 500 retailers across multiple industries made the final list.

“This recognition reflects the investments our teams have made to create a fast, reliable and easy online shopping experience,” said Andrew Hendricks, Senior Director of Digital Strategy.

Customers visiting farmandfleet.com can shop a wide range of products including workwear, pet supplies, farm essentials, and home goods from brands like Carhartt, DeWALT, Purina, and YETI.

Recognized for In-Store Customer Service

Blain’s was also named to USA TODAY’s America’s Best Customer Service 2026 list, earning a four-star rating in the General Merchandise category for in-store shops. This is the second consecutive year the company has received the recognition.

The ranking was developed in partnership with Plant-A Insights Group and evaluated more than 7,100 companies based on feedback from over 32,000 consumers. Companies were rated on factors such as friendliness, product knowledge, problem solving, and reliability.

“This award reflects the care and service our associates bring to customers every day,” said Aly Blawat, Senior Director of Customer Strategy & Customer Insights.

Serving Customers Since 1955

Blain’s Farm & Fleet first opened in 1955 and now operates 45 stores across Illinois, Iowa, Wisconsin, and Michigan, along with its growing online store.

Customers can shop online at farmandfleet.com, through the Blain’s Farm & Fleet mobile app, or by visiting a store location.