Find out what you need to ask at your local tire and auto repair shop.
When you’re searching for an auto and tire repair shop, it’s important to know which questions to ask. With these questions in mind, you can find an affordable, knowledgeable and honest auto repair shop. With help from Blain’s Farm & Fleet, you can learn which questions to ask an auto and tire repair shop.
1. Are your technicians certified?
Your vehicle is an investment, and you want only the most qualified technicians working on it. Ask the auto shop if their technicians have an ASE certification. At Blain’s Farm & Fleet, our service center technicians are given the tools and skills they need to achieve their ASE certification, with on-site job training and courses. A knowledgeable service center team can help answer your questions and get you safely back on the road.
2. Do have any customer references?
If you’re unsure about an auto shop, ask for customer references that you can contact. You can ask them questions about the experience they had with the shop: the work, cost and efficiency of the shop. If you don’t feel comfortable talking to said references, you can also look at online reviews, too.
3. What kind of equipment do you use in the shop?
With the amount of complications and issues that can stem from your vehicle, you want to make sure the shop has the right equipment for the job. There are new technological advances that can help technicians pinpoint problems with your vehicle, making it easier for them to fix it efficiently. This saves you and the technicians time and money.
4. What are the hourly rates at your auto repair shop?
This may be kind of obvious, but you want to know how much money you’ll be shelling out. Most auto repair shops have a set hourly labor rate. At Blain’s Farm & Fleet, you’ll find the cost of labor listed with each auto repair and tire service. The type of work, vehicle and parts can all affect the amount you end up paying overall.
5. What tire and auto repair services do you offer?
You need to know what services are available for you and your vehicle. Make sure the repair shop has worked on your make and model of vehicle before, or at least that the technicians have the knowledge needed for that make and model. It’s also important to make sure they have the services you need for your car. Standard services include tire changes and oil changes, but you might need something more. Shop around and compare services at other tire and auto repair shops.
At Blain’s Farm & Fleet, we understand your vehicle is a big investment. That’s why we offer top tire and auto repair services to get you back on the road safely at an affordable value. Our ASE certified technicians can service your vehicle at your local Blain’s Farm & Fleet service center. For all our automotive services, you can request a quote online or call 1-800-365-9936 to schedule an appointment.