Frequently-Asked Questions

Can I purchase an item and pick it up at the store?
Yes! When you find an item you want to purchase, check the FREE In-Store Pickup option & choose your local store by entering your zip code information. A check next to In-Store Pickup means this item is available at the local store found closest to your zip code information and will be ready for pick up within an hour. For more information on In-Store Pick-up, click here.

I would like to purchase an item that I cannot add to my cart. How can I do that?
At this time, only those items with an add to cart button are available to be purchased online. All other products can only be purchased at one of our stores in Wisconsin, Illinois, Michigan, and Iowa. We are constantly adding products to our ecommerce assortment so please check back often.

Why can't I find my local store's phone number or e-mail my local store?
To locate your local Blain's Farm & Fleet store, please visit our store locator, which will also provide you with the phone number to your local store. All email requests must be submitted via our online "Contact Us" form.

I was shopping at my local store and they asked me for my zip code. Why do you do that?
We gather zip code data at the point of purchase so that we can make sure our sales flyers are going out to the right areas. We do not track any personal information when we enter your zip code.

Can I pay my Farm and Fleet credit card bill online or at my local store?
At this time payments cannot be made at the store. To make a payment on your Farm & Fleet credit card online, click here.

How do I browse through your ads online? 
If you wish to click through the ads, please use the white arrows located on the right and left hand sides of the online sales flyer.

I did a search for something I am interested in. How do I find out more information on the products that came up with my search? 
Once you get your search results, simply click on the product you are interested in and it will display the product details. You will find the product description, features, specifications, and frequently asked questions and answers related to that specific product.

I lost my Farm and Fleet gift card, how can I get a replacement?
Gift cards are not replaceable if lost or stolen, although we do always recommend that you write down the 16 digit card number for reference. In addition, please hold on to your receipt. 

What is your return policy?
At Blain's Farm and Fleet, your satisfaction is very important to us. We understand that there may be times when you need to return something you have purchased online or at one of our stores, so we've made our return policies hassle-free. Simply go to the customer service desk at any Blain's Farm and Fleet store for assistance with your return. We also accept returns by mail for items that were purchased from our website.  

For additional information about our return policy please click here.

I want a Farm and Fleet store in my town, how do I put in my suggestion?
We are a growing company that is looking for new places to expand. In fact, we have recently expanded into the Michigan market. If you have a suggestion for a new store location, please fill out the contact form. Also, at the present time, there are no plans to begin franchising any or part of the organization and our store locations are 100% company owned and operated.

Where do I send my donation/sponsorship request for my group? 
All donations of this nature are handled by your local Farm & Fleet store. The Manager of that store awards them based on needs, IRS C501 organizations, as well as funds and/or product available in his/her store's donations budget. Please contact the store manager of your local store for further information.

How do I become a model for your sales flyers?
If you are interested in becoming a model for one of our sales flyers, simply fill out the online form. Our photo studio is located at our corporate headquarters in Janesville, WI. Most photo sessions take half an hour to one hour. Blain's Farm & Fleet does not provide travel expenses or any other wages for your time. A parent or legal guardian must be present for all minor model photography and for model releases. For more information about our modeling opportunities click here.

Do you allow pets in your stores?
In Illinois, Iowa, and Wisconsin, we do allow well-behaved, leashed pets within certain size limits in our stores. To comply with Michigan Department of Agriculture Food Code Section 6-501.115(A), we do not allow pets in our Michigan stores, except for service animals. Please see our Pet Policy for full details.