Kidde TruSense Smoke and Combination Smoke/Carbon Monoxide Alarms Safety Recall
Kidde Support Center toll‐free at 1‐844‐796‐9972 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday and 9:00
a.m. to 3:00 p.m. ET on Saturday.
May 6, 2021
Dear Valued Customer:
Today, Kidde, in conjunction with the U.S. Consumer Product Safety Commission (CPSC) announced a voluntary recall to
replace Kidde TruSense Smoke and Combination Smoke/Carbon Monoxide Alarms. In certain instances, the product may
experience a delay in detection, or may fail to detect, smoke, which could compromise the alarms’ ability to alert
consumers to a potential fire. This involves seven Kidde TruSense Models in the 2040, 2050, 2060 and 2070 lines sold
between May 2019 through September 2020. To view the release, please visit www.cpsc.gov/Recalls or copy and paste
the following link: https://www.cpsc.gov/Recalls/2021/Kidde-Recalls-TruSense-Smoke-and-Combination-Smoke-Carbon-
Monoxide-Alarms-Due-to-Risk-of-Failure-to-Alert-Consumers-to-a-Fire.
This is in follow up to the Stop Sale Notices of September 14 and September 25, 2020. Specific models impacted are
found in the below chart. Kidde will work with end-use purchasers to quickly replace all affected units with alarms
offering enhanced features such as built-in 10-year batteries.
We regret that this issue has occurred. As a manufacturer of life-saving products, our top priority is customer safety. As
an organization we are continuously evaluating our safety protocols to determine where we can enhance our efforts and
meet and exceed industry standards.
If you receive consumer inquiries, please immediately direct them to visit the Kidde Online Support Center,
www.kiddetsalarmrecall.rsvpcomm.com, or www.Kidde.com | Support | Product Alerts for detailed instructions on how
to identify affected alarms and how to receive replacement alarm(s) free of charge, how to properly dispose of an
affected alarm(s) once the replacement is received, as well as other information. Alternatively, consumers may contact
the Kidde Support Center toll-free at 1-844-796-9972 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday and 9:00
a.m. to 3:00 p.m. ET on Saturday.
Based on our stop sale notice, you should have already segregated and discontinued selling the affected alarms. If not,
please do so immediately. All affected inventory should be returned to Kidde and a credit will be issued. The attached
cross-reference list contains SKU numbers of affected units as well as their replacements, where applicable.
